sorin
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sorin comentou,
The only way to do this is to implement a script that uses the Zendesk API to redact attachments. Alternatively, you can use the auto-redact attachments app for this.
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sorin comentou,
Steven Granner In case you are open to consider marketplace apps, you can use the Auto-Remove Attachments app to automatically redact attachments from closed or solved tickets.
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sorin comentou,
Debbie McCormick unfortunately this is not possible natively in Zendesk Guide, but you can easily find those broken images by using the Help Center Manager app. It integrates easily with your Zende...
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sorin comentou,
Rebeca Hernandez the Help Center Manager app will help you identify which links are used in which article, search and update them in just a few clicks. It's listed on the Zendesk's marketplace here.
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sorin comentou,
Josh, the Help Center Manager app will help you find and fix broken links in your Zendesk help center.
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sorin comentou,
You can use the Auto Remove Attachments app to set up a workflow where attachments, as well as inline images, are automatically redacted from your tickets. This can be applied to tickets in your ba...
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sorin comentou,
Ryan Worthen the Auto-Remove Attachments app can help you restrict the type of attachments to certain file extensions only.
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sorin comentou,
This is great news! Thank you Katarzyna Karpinska
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sorin comentou,
As an option, you can automatically merge duplicate tickets by using one of the apps in the Zendesk app store, like Merge Duplicate Tickets for example. It's super easy to set up and affordable.
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sorin comentou,
Katarzyna Karpinska Do you have any plans to allow correct update of the body of articles with content blocks via the API. Updating an article with content blocks from the API is kind of allowed, b...