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Jon Bolden

Entrou em 15 de abr. de 2021

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Última atividade em 19 de jul. de 2024

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Jon Bolden criou uma publicação,

Publicação Feedback - Help Center (Guide)

Regarding the new v4 theme templating language, I no longer see an easy or obvious way to manipulate the custom form fields on the new request page of guide.

Previously I could target a field by its cusotm field id.

 

Example:

const getElem = document.querySelector('#custom_field_123")

Now I don't see any of that with the garden markup. How are we to develop custom functionality without unique IDs? 

Publicado 19 de jul. de 2024 · Jon Bolden

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Jon Bolden comentou,

ComentárioUsing help center search

We are experiencing an issue where the domain name is correct and setup correctly (matches the URLs being crawled) but still getting a Invalid url domain error. Has anyone else run into this problem?

 

Exibir comentário · Publicado 25 de nov. de 2022 · Jon Bolden

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Jon Bolden comentou,

ComentárioUsing themes and customizing your Help Center

I just wanted to post something I just realized about the vague error messages

This error:

The property '#/settings/X/variables/X' of type object did not match any of the required schemas

Actually does clue us into where the error is

settings/X refers to which "group" contains the error, starting from zero as one.  And the variable number is the number corresponding to that variable, also starting with zero as one.
So :

#/settings/2/variables/7'

 

Means there is a problem with the third group and the 8th variable. It could be a wrong type of variable, a bad value, missing property, or too many characters (or invalid characters).

So in this context, it's a problem in the "brand" group, because brand is the third setting. Then count from zero to 8 to find the variable in question.

Exibir comentário · Editado 12 de nov. de 2022 · Jon Bolden

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Jon Bolden comentou,

ComentárioWorking with articles in the knowledge base

@Camila Ribeiro Leao Santos

Bom dia. Talvez seja porque você está usando o sandbox e não uma conta zendesk típica. Você já criou um tíquete com a equipe de suporte do Zendesk? Boa sorte.

Exibir comentário · Publicado 05 de jan. de 2021 · Jon Bolden

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