Ron de Vries
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Atividade recente por Ron de Vries-
Hi @... Q1 is half way done, any updates you can share about this? :) Thanks! Regards, Ron
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Hi Cheeny Aban A ticket was created already #10045635 but advice was to clear cookies. I'll add this post to that request. Regards, Ron
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Hi Toby Sterrett I read that Light agents cannot create, send, or be assigned side conversation child tickets. However I am able to pick our light-agents in the ticket to option in the pop-up. As y...
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Hi Cheeny Aban, A colleague of mine is also experiencing this. Is there any solution already or is root problem which causes this known? Regards, Ron
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Hoping to see this soon as our Finance Department also requests this for audit purposes. Thanks!
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Thanks Nicole and good luck!
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Hi Nicole, As it turns out I have to do my JavaScript exam tonight. Hopefully I'll be able to jump in after finishing the exam. Will (parts of) the sessions be recorded as well? -Ron
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Hi all, I'm Ron and currently working for FleetGO as Teamleader for Support and Operations. As one of my, most fun, responsibilities is making sure we get everything out of ZenDesk. We have alread...
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Agree with all arguments above. Our Light Agents should have a view like this by default.
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Go this question from my colleagues as well. As we have mechanics on the road and we require them to submit images of hardware installations regarding the Community Topics. Hopefully this can be e...