Ron de Vries

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  • Notification Functionality Guide

    Hi, Is there a way to get the Notification functionality in our Help Centre (ZD Guide) the same Zendesk uses for their Help Centre? Are there any third party apps I am missing or should it (or is i...

  • Show English comments on articles despite locale

    Hi Community,  We'd like to show only English comments on our articles despite of the locale. Our employees are able to comment on articles (end-users not yet) but to keep things simple they need t...

  • Show preview / summary of article


    Hi Community,  Just wondering: is it possible to pick up part of an article (via API)? E.g. a paragraph / anchor. Use case is that we want to show a short summary of an article in our own web-appli...