Rob Mullins
-
Atividade total15
-
Última atividade
-
Membro desde
-
Seguindo0 usuário
-
Seguido por0 usuário
-
Votos3
-
Assinaturas9
Visão geral da atividade
Atividade mais recente por Rob Mullins-
Rob Mullins comentou,
It surprises me we are unable to run a report in Explore on how often an error message occurs on ticket comments. We came from a system which was written in-house which had this functionality, yet...
-
Rob Mullins comentou,
Hello @..., Thank you for the input, I have taken your advice and added a new post. https://support.zendesk.com/hc/en-us/community/posts/360043972034-Rapid-Resolve-Trigger-To-Notify-Agent-that-End...
-
Rob Mullins comentou,
Has anyone attempted to set up a trigger when a ticket is closed by Rapid Resolve to inform the assignee the end-user has solved the ticket off the back of the article we have brought to their atte...