Justin
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Justin comentou,
If we create a ticket from within slack, I know it shows the general info that a ticket was created - but is there a way to also post in that same slack thread updates made to that ticket? Or is th...
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Justin comentou,
Has anyone found a solution for Artem's question above? I am also curious how to accomplish this.
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Justin comentou,
Sorry for the delay. I was able to get that figured out, but now when running some tests with the positive/negative placeholders, the links bring users to a page asking them to sign in. Is this a k...
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Justin comentou,
Has anyone tried incorporating something like this solution within macros, to send CSAT with each public ticket comment? In my tests, I am able to click "good" and brought to the good rating scre...
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Justin comentou,
Is it possible to customize the confirmation text depending on form(s) and/or ticket field selections?
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Justin comentou,
Thanks, Chris! That worked perfectly!
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Justin comentou,
No, they still display but the height of the items is the same as before. My goal is to increase the height but with this code from Dan, nothing changed.
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Justin comentou,
Hi Jessie, when I add the suggested code, I do not see the drop down fields themselves, nor the options within the field, change in height.
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Justin comentou,
Thanks, Dan. Unfortunately that code did not work on our Zendesk instance.
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Justin criou uma publicação,
How to edit drop-down field design?
RespondidaQuestion 1 - How can I edit the line height & font size of a drop-down menu's options (when the drop down menu is expanded) on the request page? Question 2 - How can I display paragraph text base...