Justin
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Justin comentou,
If we create a ticket from within slack, I know it shows the general info that a ticket was created - but is there a way to also post in that same slack thread updates made to that ticket? Or is th...
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Justin comentou,
Has anyone found a solution for Artem's question above? I am also curious how to accomplish this.
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Justin comentou,
@... thanks! This is what I was leaning towards, but find it odd that the Zendesk recipes in a few articles use "hours since update" instead of "hours since requester update."
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Justin comentou,
We're running into issues with bump bump solve. In the conditions, it looks for "hours since update" but what happens if an agent goes back into the ticket and updates a field, or another automatio...
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Justin comentou,
Is it possible to customize the confirmation text depending on form(s) and/or ticket field selections?
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Justin comentou,
Thanks, Chris! That worked perfectly!
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Justin comentou,
No, they still display but the height of the items is the same as before. My goal is to increase the height but with this code from Dan, nothing changed.
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Justin comentou,
Hi Jessie, when I add the suggested code, I do not see the drop down fields themselves, nor the options within the field, change in height.
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Justin comentou,
Thanks, Dan. Unfortunately that code did not work on our Zendesk instance.
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Justin criou uma publicação,
How to edit drop-down field design?
RespondidaQuestion 1 - How can I edit the line height & font size of a drop-down menu's options (when the drop down menu is expanded) on the request page? Question 2 - How can I display paragraph text base...