Rox Wong

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Ticket Tab Displays Requestor Name Instead of Subject

Hi Siket, Our Zendesk is now showing the subject name of the ticket and not the requester's name. This change was made last week.

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• Rox Wong
• Criado 9 de março de 2023 22:48
• 0 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Ticket Tab Displays Requestor Name Instead of Subject

Same here. Any update on this? 

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• Rox Wong
• Criado 21 de novembro de 2022 01:24
• 0 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Comments by users not explicitly added to the ticket will be flagged

Sorry, but this is becoming a nuisance. When can this be fixed?    

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• Rox Wong
• Criado 19 de março de 2020 04:34
• 0 voto