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InVenture Capital Corporation (Tala)

Entrou em 15 de abr. de 2021

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Última atividade em 27 de out. de 2021

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Comentário na comunidade Feedback - Ticketing system (Support)
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We have ~150 agents. There is no way for our team leads to see how many tickets their team members have skipped today, last week, last month. That's an inexcusable miss by Zendesk.

  • Only Administrators can view skipped tickets, but we don't want to change all of our Team Leaders to Administrators.
  • We cannot see trends over time.
  • We cannot filter by Group.

Exibir comentário · Publicado 20 de dez. de 2019 · InVenture Capital Corporation (Tala)

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