Abed Islam
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Atividade recente por Abed Islam-
If your dashboard/tab exceeds 20,000px height, your PDF (probably image, too) export will have all its widgets' aspect ratios skewed to fit 20,000. So if it's a 30,000px height dashboard, the PDF w...
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Is it possible to copy/paste widgets or tabs from one dashboard to another? I have 2 reports being run, one weekly and one monthly, one of the tabs will essentially be the same exact charts (and sa...
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How do I confirm the scheduled deliveries are going out? I see none in my inbox, spam, etc. Is there an outgoing log we can check somewhere?
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How can I recreate one-touch tickets in the Ticket updates dataset?
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I want to emulate Tickets dataset reports within the Ticket updates dataset. What is the exact formula for Agent replies? In the Ticket updates data set, if I try the below where the updater role i...
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Nicole Saunders Any chance of getting this on the roadmap now? Seems reasonably requested.
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+1
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I just submitted a support ticket for this. My agents and I no longer have the Talk icons in the Support suite and this is not the first time this has happened. Previously we just reconfigured ever...
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@... This is great. I do have a small team so this may work. I was wondering how to catch the agent in the comment, is the name specific enough? Does it turn it into a link like in the follower ema...
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I would definitely appreciate a trigger of this sorts. The @mentions get lost all the time because there is no way to look at this specifically. Followers and @mentions are not the same thing at al...