Bianca Mayer
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Bianca Mayer comentou,
Thank you very much @..., we will check that at our end! Bianca
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Bianca Mayer criou uma publicação,
Remove Follower and/or CC for ticket update per trigger/automation action
Actually it isn't possible to delete the Follower and/or CC on a ticket automatically, by updating the ticket. It would be very helpful, time saving and efficient if this process could by handled a...
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Bianca Mayer comentou,
It would be very appreciated of the users to change the color for comments of requester which was not part of the conversation. The color is the same like internal notice and this makes agents conf...