HUMANE SI
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HUMANE SI criou uma publicação,
calculated measures: Duration before first assignement in Business Hours
RespondidaHi, I would like this measure "Duration before first assignment" in Business Hours. For now, i start with this formula: DATE_DIFF(First assignment of ticket - Horodatage], [Created tickets - Horoda...
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HUMANE SI comentou,
+1
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HUMANE SI comentou,
+1
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HUMANE SI comentou,
+1 UP
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HUMANE SI criou uma publicação,
How to get a different aggregator in total?
RespondidaHi, I would like to display in one report different "total" with 3 colonns with SUM and 3 last with MED aggregator. However, he looks like impossible for now. Could you help me?
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HUMANE SI comentou,
in May 2021, still no news from the team? I don't get the point to propose the reasons if we can't display by the triggers? Do you take in consideration the needs of your customers? thank you
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HUMANE SI comentou,
I'm really disappointed that Zendesk is not improving the quality of pdf prints. This request was made a year ago and we are still in the same situation (since 23 January 2019) this is an important...