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Travel Syndication Technology

Entrou em 15 de abr. de 2021

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Última atividade em 29 de jun. de 2022

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Travel Syndication Technology comentou,

ComentárioEnd-user guide for Help Center

Thank you Gorka Cardona-Lauridsen.

I changed to an updated version of Copenhagen, but we don't have the Requests list in our Settings panel.

Exibir comentário · Publicado 29 de jun. de 2022 · Travel Syndication Technology

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Travel Syndication Technology comentou,

ComentárioEnd-user guide for Help Center

Unfortunately, when I place {{request_list}} in the main container div, I get the error "'request_list' does not exist"

Exibir comentário · Publicado 28 de jun. de 2022 · Travel Syndication Technology

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Travel Syndication Technology comentou,

Comentário na comunidade Feedback - Voice (Talk)

I can see that this isn't important to Zendesk, but it's definitely important to your customers.

Exibir comentário · Publicado 13 de jun. de 2022 · Travel Syndication Technology

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Travel Syndication Technology comentou,

Comentário na comunidade Developer - Zendesk APIs

Thank you so much, Greg!

Exibir comentário · Publicado 15 de mar. de 2022 · Travel Syndication Technology

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Travel Syndication Technology comentou,

Comentário na comunidade Developer - Zendesk APIs

It would be a one-time thing (I hope). 

The tickets are currently on hold, so I was hoping to update them and leave them in that status/

Thank you!

Exibir comentário · Publicado 09 de mar. de 2022 · Travel Syndication Technology

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Travel Syndication Technology comentou,

ComentárioCustomer management and profiles

Thank you, Dave!

Exibir comentário · Publicado 09 de mar. de 2022 · Travel Syndication Technology

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Travel Syndication Technology criou uma publicação,

Publicação Developer - Zendesk APIs

I'm trying to update the requester on open/on-hold/pending tickets for two of our customers via the API. I'm very new to doing this, though. Can that be done?

Thanks!

Publicado 08 de mar. de 2022 · Travel Syndication Technology

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Travel Syndication Technology comentou,

ComentárioCustomer management and profiles

Can I update the requester via the API? I need to update the requester on hundreds of tickets and I'd rather not do it one by one.

Exibir comentário · Publicado 08 de mar. de 2022 · Travel Syndication Technology

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Travel Syndication Technology comentou,

Comentário na comunidade Feedback - Ticketing system (Support)

We really need this capability. Is it on the roadmap?

Exibir comentário · Publicado 22 de jun. de 2021 · Travel Syndication Technology

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Travel Syndication Technology criou uma publicação,

Publicação Feedback - Voice (Talk)

This is feedback from one of our customers?

There's a riff in it where the music dies/softens, and you think you've been disconnected or an Agent has picked up the phone (lasts about 5 seconds before the music starts again)

Publicado 21 de jun. de 2021 · Travel Syndication Technology

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