Charlie
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Charlie comentou,
It would be great if we could highlight tickets with different colors depending on how important the customer is (in terms of how much they pay). We can already assign a value to a custom field for...
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Charlie comentou,
From my research, the web widget is not very useful even if you do follow Kay's advice and suppress it for users who are not logged in. We've spent a few weeks trying to get it working and will lik...