Gabriel Cyr
-
Atividade total8
-
Última atividade
-
Membro desde
-
Seguindo0 usuário
-
Seguido por0 usuário
-
Votos1
-
Assinaturas4
Visão geral da atividade
Atividade mais recente por Gabriel Cyr-
Gabriel Cyr comentou,
John, Glad this helped. Just follow this tutorial on setting up desk phone to take calls in ZD. The forward number needs to be your Jabber associated line for this to work. Cheers
-
Gabriel Cyr comentou,
We've solved this problem by using a Kuando busy light and Cisco Jabber. All our agents have a light on their desk to indicate their status (syncs with IM precence) we can now see if their on the p...
-
Gabriel Cyr comentou,
I found a device called Kuando Busylight it has a speaker and a light. It's marketed to work with skype4B , lync and cisco jabber. It might work with zendesk as well, this could be a solution.