Jay Lee
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Jay Lee comentou,
This is great news! Is there an easy way for me to tell whether semantic search has been implemented for my site already, or not?
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Jay Lee criou uma publicação,
Feature Request - Ability to edit closed tickets
Our agents have requested over and over again the ability to make some edits on closed tickets. In particular, some of the metadata fields. Sometimes actions happen that might cause tickets to fa...
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Jay Lee comentou,
I also support all of the suggestions in this thread.