Keith Roe

1. Comunidade
2. Feedback - Ticketing System (Support)
3. I should be able to create a view for the tickets I'm CC'd on

Jonathan Perel said:  "Not sure why it hasn't been done yet." Maybe they can't keep developers.  I can see someone CC'ing co-workers on tickets so they can help and those co-workers don't even kn...

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• Keith Roe
• Criado 4 de março de 2022 00:01
• 2 votos

1. Comunidade
2. Feedback - Ticketing System (Support)
3. I should be able to create a view for the tickets I'm CC'd on

...working on the chain gang... Things would be so much easier to find tickets I have been CC'd on!!

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• Keith Roe
• Criado 8 de dezembro de 2021 22:24
• 2 votos

1. Comunidade
2. Feedback - Ticketing System (Support)
3. I should be able to create a view for the tickets I'm CC'd on

For me, I work with multiple teams to work tickets as well as my own (the ticket is assigned to the lead tech and they ask for assistance as needed by adding others as a CC).  Any time I want to fi...

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• Keith Roe
• Criado 26 de abril de 2021 18:40
• 5 votos