Sergio Anarte

1. Support
2. ...
3. Tickets
4. Adding more storage to your default data storage limit for Zendesk Support

+1 to that. It will be nice to have a dashboard to manage the available size. 

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• Sergio Anarte
• Criado 9 de fevereiro de 2021 08:41
• 3 votos

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Notify agent if requester email is bounced or rejected

+1 to this

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• Sergio Anarte
• Criado 5 de agosto de 2019 07:34
• 1 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Back up and restore site

up!

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• Sergio Anarte
• Criado 18 de outubro de 2017 13:38
• 1 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Back up and restore site

Hi Do we have any update here? Thanks!

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• Sergio Anarte
• Criado 25 de setembro de 2017 15:30
• 1 voto

1. Comunidade
2. Zendesk Suite Q&A
3. Custom field not display in conditions dropdown

HI Jessie, Do you have any roadmap for this feature? As far as I can see, the functionality exists for core text field, like Description (we are able to filter by "Description contains ..." ) but i...

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• Sergio Anarte
• Criado 10 de abril de 2018 16:31
• 0 voto

1. Comunidade
2. Zendesk Suite Q&A
3. Custom field not display in conditions dropdown

Hi again Jessie,  Well, ok...just asking because the feature is already available for core text fields like "Description", which allows the user to search under some criteria... it will be really h...

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• Sergio Anarte
• Criado 18 de abril de 2018 07:58
• 0 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

+1, please keep us updated, and yes, an article would be very helpful

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• Sergio Anarte
• Criado 16 de abril de 2018 11:36
• 0 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

Hi Andrew, I mean an article regarding how to use the nofity target email. Thanks

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• Sergio Anarte
• Criado 18 de abril de 2018 08:13
• 0 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

Thanks Andrew,  Anyway I'd say we cannot use it. because we can create the target and notify a specific CC: but we have these consequences: - We cannot select the "From:" account, I mean the one wh...

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• Sergio Anarte
• Criado 19 de abril de 2018 09:31
• 0 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Prioritize Bounced Email Notification

+1 to this

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• Sergio Anarte
• Criado 5 de agosto de 2019 07:34
• 0 voto