Customer Care
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Atividade mais recente por Customer Care-
Customer Care comentou,
It should be possible to blank the date now. I just use ctrl-a (select all) or ctrl-shift-backspace to clear it. You then have to tab to the next field or click another field — that seems to make i...
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Customer Care comentou,
Hello Brett, Can you confirm what plans this workaround can be used on? Are triggers in the Zendesk starter and team plans flexible enough to set this up? @... Thanks! Lee
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Customer Care comentou,
This seems to be the Product Feedback topic: https://support.zendesk.com/hc/en-us/community/posts/204227137-Change-sender-address-when-creating-a-NEW-ticket-on-behalf-of-the-requester Get your upvo...
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Customer Care comentou,
+1 for this feature. Can't believe what hacky workarounds are proposed for this missing feature (missing since at least 2014!) https://support.zendesk.com/hc/en-us/community/posts/203415676-How-can...
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Customer Care criou uma publicação,
Gmail connector — add failure notification
It has been recently noted here that there is no notification sent when the Gmail connector is disconnected, despite signs elsewhere that such a feature may have existed in the past. My personal pr...
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Customer Care comentou,
Hi Brett, Thanks, but our CS budget is very limited. My only hope is for Zendesk to migrate the existing open source tool to v2.
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Customer Care comentou,
Hi Brett, Thanks, however we do not have the resources to work on that. Our CS dept. is basically me ... no developers. Lee
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Customer Care comentou,
URL Builder seems broken after Zendesk apps entered V2. Hopefully it can be updated! There is someone who "built" their own version and is charging for it in the app store. Lame.
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Customer Care comentou,
Yes, you can order views ascending or descending. Edit your views in settings>views and you'll see the options at the bottom.
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Customer Care comentou,
+1Zendesk is clearly for power users, so this point of over-management really baffles me.