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Nate Laff

Entrou em 16 de abr. de 2021

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Última atividade em 21 de fev. de 2025

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Nate Laff criou uma publicação,

Publicação Developer - Zendesk SDKs

I have added iOS SDK to app. It goes through the prechat form, but what I notice is after it asks the questions for visitor info, no flow conintues. Only after the visitor sends another message does the chat actually begin for me to pick up in the chat app.


As you can see in the screenshot below, I sat there waiting… then eventually sent the “Hello” and the chat was requested. This isn't a great user experience for sure.

 

Is this a bug? Am I doing something wrong in config?

Publicado 21 de fev. de 2025 · Nate Laff

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Comentário na comunidade Q&A - Apps and integrations

Same thing has been happening to be recently. Sometimes I get logged out multiple times in the same day. This is not limited to SSO. I have tried logging on with my regular username/password as well and it still does thing same thing.

 

Using 2.15.1 on iOS 15.0.1

Exibir comentário · Publicado 13 de out. de 2021 · Nate Laff

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Nate Laff comentou,

Comentário na comunidade Feedback - Ticketing system (Support)

Agreed. What happened to this?

Exibir comentário · Publicado 10 de jan. de 2021 · Nate Laff

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