Fergus McCandless

1. Comunidade
2. Feedback - Reporting and analytics (Explore)
3. DATE_DIFF() Between 2 Custom Attributes

Thanks Londa Cabrera you have an eagle eye!  :-). Unfortunately, I made a typo above (and not in the calculated metric definition).  The problem is still existing. In parallel, Fabio from Zendesk S...

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• Fergus McCandless
• Criado 24 de agosto de 2023 12:20
• 0 voto

1. Comunidade
2. Feedback - Reporting and analytics (Explore)
3. DATE_DIFF() Between 2 Custom Attributes

Hi Joanna Appamondo - Thanks for your reply.  I've created it as a metric and now also as a calculated attribute but both don't generate any data and give the warning/err mentioned above (and below...

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• Fergus McCandless
• Criado 23 de agosto de 2023 08:36
• 0 voto

1. Comunidade
2. Feedback - Reporting and analytics (Explore)
3. DATE_DIFF() Between 2 Custom Attributes

Is it possible to use the DATE_DIFF function using Today() or Now() as one of the date/time fields for comparison with a standard Zendesk field ie. [Ticket created - Timestamp]?When I create the ca...

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• Fergus McCandless
• Criado 22 de agosto de 2023 13:14
• 0 voto

1. Comunidade
2. Feedback - Reporting and analytics (Explore)
3. Adjust Column Width Using Drag and Drop

+1

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• Fergus McCandless
• Criado 14 de junho de 2021 08:37
• 0 voto

1. Comunidade
2. Feedback - Help Center (Guide)
3. Article Editor doesn't support class="phone-no" for click to call

I was very surprised this was not available already and hadn't been raised by other customers of Zendesk.  Please add this feature.

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• Fergus McCandless
• Criado 15 de dezembro de 2020 08:55
• 0 voto