Deepa Daniels
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Atividade mais recente por Deepa Daniels-
Deepa Daniels comentou,
Thank you Cale! Great to hear how you have made it work with an incoming phone call use case We are working on having the Knowledge Capture app available on new tickets without an internal commen...
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Deepa Daniels comentou,
Wow, thank you for sharing Andrew!
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Deepa Daniels comentou,
Great insight Daniel, thank you for sharing!
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Deepa Daniels comentou,
Interesting to hear about multi-language needs. Thank you for sharing Jacob!
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Deepa Daniels comentou,
Thanks for your feedback and votes on this feature request. I want to be transparent and let you know that this isn't currently on the roadmap. With that said, I am reading and noting all of your ...
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Deepa Daniels comentou,
Hi, Thanks for the questions and interest. The ability to better manage and monitor community posts and comments is a need we are aware of. Unfortunately I can't give an ETA this. If you would like...
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Deepa Daniels comentou,
Hi there, We are doing research to better understand the issues you face moderating and managing your Community, and how that impacts your workflow, community strategy and growth. If you would li...
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Deepa Daniels comentou,
Hi everybody, I can't give you an ETA but we are actively working to enhance functionality in Zendesk Community. We hear you and are aware that this functionality is a need. I hope to be the beare...
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Deepa Daniels comentou,
To clarify, what is being planned is the ability for end-users to CC's others via Help Centres "submit a request" web form, and also subscribe to organisation tickets in "My activities". Which shou...
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Deepa Daniels comentou,
Thanks for your feedback and patience. Though its been a long time coming, there are currently some solutions in the works. I will be back with another update in the near future.