OD

1. Comunidade
2. Feedback - Ticketing System (Support)
3. [Closed for comments] Add or Edit Tags on Closed tickets

+1 Also important for the upcoming GDPR legislation; if a customer wants to modify data or delete data in a ticket which is closed, we cannot redact the ticket to anonymise it anymore and deleting ...

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• OD
• Criado 9 de março de 2018 07:25
• 1 voto

1. Comunidade
2. Zendesk Suite Q&A
3. Closed Tickets

Looks like this:

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• OD
• Criado 16 de maio de 2017 15:25
• 0 voto

1. Comunidade
2. Zendesk Suite Q&A
3. Closed Tickets

You should be able to see these tickets in the requester profile (if you have a ticket open, click the name of the requester, or search for the requester).

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• OD
• Criado 16 de maio de 2017 15:19
• 0 voto