Joe
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Joe comentou,
Sorry for the long delay Tigo - and for the trouble this issue is causing - but this looks like a bug. The comments should be posted as replies. Can you submit a request to support@zendesk.com with...
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Joe comentou,
Jorge, When this happens, is the original Post authored by the customer or by your Page?
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Joe comentou,
Hi everyone, I want to make sure you're all aware of an option we released last year to treat individual comments as their own tickets in Zendesk. This will allow you to respond directly to a parti...
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Joe comentou,
Hey Wayne & David, One point I missed about your request previously is that we do actually support Basic Authentication on HTTP Targets. This will not enable you to set a custom header, but it will...
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Joe comentou,
Hey Bob, sorry for the delay. I'm specifically referring to any kind of agent activity that is not captured in ticket events. For example, the fact that an agent viewed a ticket is NOT currently ca...
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Joe comentou,
Hi Chao, can you tell us a little more about what you're looking for? For example, are there specific types of relationships between tickets that you'd like to express? Or are you looking for just ...
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Joe comentou,
Daniel, Using HTTP Targets with Triggers will allow you to receive a request whenever a ticket is updated. This includes all ticket events and comments. This will not cover agent activity however. ...
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Joe comentou,
Hi Daniel, Thanks for sharing your feedback. Which Zendesk resources are you trying to keep in sync? We do currently have HTTP Targets which are webhooks that are fired by Triggers on Tickets. We'r...
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Joe comentou,
Yes, very good point Roman. I was assuming you needed CORS, but we provide a proxy in the apps framework to help you make requests like this without using CORS.
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Joe comentou,
Comentário oficial You got it. Your request looks good, but that header needs to be set by the api.example123.com server. If you want to request CORS support this is a great link to share: http://enable-cors.org/serv...