Nicole

I agree. We create quotes and plan installations via Odoo. It would be great to be able to link that data in Explore with the number of calls and tickets created each week, to e.g. get a contact to order ratio. 

+1, agree with Alina!

+1, I agree with Jacob

+1
I've finally been able to transport all my relevant reports from Insights to Explore, but without this working properly, I'll still have to export my reports from Insights. That seems counterproductive.

Thanks Graeme. I noticed this option as well and have disabled it last week. I still see the tag in use, but it might be some older tickets. 
Hopefully it will work fine with new tickets starting this week :)

I'm upvoting this request. We have multiple tags I wish to get rid of. One example:
End of 2018 we had an issue with discount codes not working. Our previous Zendesk owner created a tag "discount_dec_18".
This tag is still being used and I can find no reason for it. It's not put there by agents, but goes automatically. If I then look at the triggers that are used, not one includes the "add tag discount_dec_18". I can find no trigger or automation that adds this tag. It's also no longer needed. However, I have at least 180 tickets that still have this tag.