Kel S.
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Atividade mais recente por Kel S.-
Kel S. comentou,
Is it possible to have a type selected by default on the search results? For example, we don't use community so we only have articles and would love our users to see the categories immediately. Hav...
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Kel S. comentou,
Does anyone know if it's possible to automatically select the "Articles" type in the guide search results page? This way it automatically shows the "By category" filter in the sidebar?
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Kel S. comentou,
Hi, just asking politely for some help on this as I can't get the code to work (it goes in the loop as mentioned by Rob). Is the URL that's meant to be replaced (https://support.zendesk.com/hc/en-u...
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Kel S. comentou,
Is it possible to include Vimeo videos in the search results, so you could return videos hosted externally instead of having to embed them into articles?
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Kel S. criou uma publicação,
Methods to create a video gallery
We're looking for a way to create a video gallery on our Help Center for our customers. Beyond manually managing a template with Embed code, or inserting videos into articles, how is everyone else ...
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Kel S. criou uma publicação,
Content blocks for image management
Just wondering if anyone has used Content Blocks as a way of sharing images across multiple images, and how that's gone for long-term use? For example, updating screenshots by editing the content b...
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Kel S. comentou,
I've had this issue too, but literally thought it was something I'd been doing from my end (or was imagining it). Keen to hear thoughts.
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Kel S. criou uma publicação,
Agent/Visitor Chat message colours in Agent Interface
It would be extremely handy to have different colours for the agent vs the visitor when using Messaging/Live Chat in the Agent Interface. That would help our agents to be able to distinguish quickl...
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Kel S. comentou,
I should add that resizing the image in the agent workspace doesn't work - it still sends the full size image by email.
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Kel S. criou uma publicação,
Setting email images max-width in Outlook
RespondidaWe have created an email template that has a max width of 640, using tables and the following code to try and display the email correctly in outlook (found after research online): <!--[if gte mso ...