Angelique Paulus
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Atividade mais recente por Angelique Paulus-
Angelique Paulus comentou,
In this knowledge article it indicates a list of type fields you can add. On our end we don't have Multi-select available either on "user fields" or "organization fields".See overview of options we...
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Angelique Paulus comentou,
Filter on type field that indicates if the action is related to login/create/update/destroy/Permanently destroy. Where a multiple select or exclude type would be possible. (That would also give th...
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Angelique Paulus comentou,
@...: in your comment you reference to a link about reporting on Jira fields. but that link is not working for me. Can you provide access?
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Angelique Paulus comentou,
Running in the same problem, but not found a good solution yet. So following this post to see if somebody has a nice suggestion. Removing the domain indication on both organizations can help to mak...
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Angelique Paulus comentou,
In addition to this request I think it would be really nice if there would be an option (maybe something that every Zendesk customer can activate if they want to use it) that before creating a tick...
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Angelique Paulus comentou,
Would like to add to the point that if views are not available you loose a lot of time navigating the view list: I'm really curious what will happen with the views overview that is currently under ...
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Angelique Paulus comentou,
Really like this new page and can't wait to see the new features that will be added to this page. Things I would suggest are: Option to filter and/or add a column to see if the team members are su...
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Angelique Paulus comentou,
In alignment with the comment from Connor Beaty, I think an option to also show the ticket organization name next to the requester and/or subject would be great. Or at least have that shown when h...
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Angelique Paulus comentou,
Hi Pratishtha, to get back to your question. When I raised this it was initially related to agents (as that was my focus at that moment), but for sure I can imagine we will have similar needs in fu...
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Angelique Paulus criou uma publicação,
Show all records in the "Customer list" output if there are less than a certain number of results
Feature Request Summary:In support it is possible to create "Customer lists" via the Customer lists functionality. As our number of users is high (more than 20.000) it always returns the warning: "...