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Dimitri Velednitsky

Entrou em 16 de abr. de 2021

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Última atividade em 22 de out. de 2021

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Dimitri Velednitsky comentou,

Comentário na comunidade Feedback - Reporting and analytics (Explore)

With Answer Bot filtering working only on Labels they have become a crucial part of our content management. Since it was absent from our content management before starting to use Answer Bot we are trying to do catch-up and that's incredibly difficult when we can't even assess what our current situation is. 

 

Exibir comentário · Publicado 11 de ago. de 2021 · Dimitri Velednitsky

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Dimitri Velednitsky comentou,

ComentárioWorking with articles in the knowledge base

Is there any way to report on labels? 

For example, I want to list every article in X category that doesn't have a Y label. 

We're trying to use Answer Bot and since AnswerBot can only make filtering decisions based on labels I end up with many questions about what labels are applied where and I can't find them in Explore.

Exibir comentário · Publicado 09 de ago. de 2021 · Dimitri Velednitsky

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