Shana Blackstone

1. Comunidade
2. Feedback - Help Center (Guide)

This is currently how Content Cues work Content Cues algorithm checks once a day for matching tickets Tickets in less-than-Closed status get a tag applied for the 'View tickets' button Three of th...

• Shana Blackstone
• Criado 20 de outubro de 2022 13:24
• 1 seguidor
• 0 comentário
• 2 votos

1. Comunidade
2. Feedback - Help Center (Guide)

Feature Request Summary:  Conditional text is great based on user tag BUT for versioning, we could really make use of a conditional filter that the user can select.  We maintain one topic with con...

• Shana Blackstone
• Criado 10 de abril de 2022 21:28
• 1 seguidor
• 0 comentário
• 0 voto

1. Comunidade
2. Feedback - Help Center (Guide)

Business case: It would be easier for content creators to sort articles by category and sections rather than just the combined Article Placement. Specifically, because the titles of our categories ...

• Shana Blackstone
• Criado 6 de dezembro de 2021 11:42
• 2 seguidores
• 0 comentário
• 2 votos

1. Comunidade
2. Zendesk Suite Q&A

Hello Community, I was wondering how other companies that have technical writers are dealing with (or without, actually) source control in Guide? I have some colleagues who are adamant that we have...

• Shana Blackstone
• Criado 25 de junho de 2021 19:56
• 3 seguidores
• 1 comentário
• 0 voto