Emma
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Emma comentou,
Hi Vladan - thanks, yes that's what I meant! Appreciate the help!
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Emma comentou,
Anyone know if it's possible to change the text of the message and put the person's ticket ID in the text? i.e. "We’ve received your support ticket (#####)!" Additionally, is it possible to change ...
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Emma comentou,
Perfect! Thank you!! Your tips have been saving my life recently!
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Emma comentou,
Hi Vladan, Yes that's correct I guess! I didn't realize they were set to automatically show up in the Copenhagen theme. Sorry about that! On a related note, do you know if there is a way to change ...
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Emma comentou,
Okay, I might be totally misunderstanding. Do promoted articles automatically show on the help center home page? Because I removed the code, and one of them is still there!
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Emma comentou,
Hi Vladan! That does help, thanks! However, when I pasted in your code, the 'Promoted articles' section showed up twice. Once directly under the categories, and once in the bottom-left corner of th...
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Emma comentou,
Ahh - perfect! Thanks for your prompt assistance, Vladan!
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Emma criou uma publicação,
Most Popular Articles on Home Page
RespondidaI'm looking to add a section to my home page underneath the category buttons that displays most popular articles. I assumed that this functionality was available in Zendesk, but I'm not seeing an ...
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Emma comentou,
I haven't placed it anywhere yet because I wasn't sure where! This is the article URL: https://help.loseit.com/hc/en-us/articles/360011377794-Feature-Suggestions This is the code I was thinking: <...
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Emma comentou,
Hi Vladan. I'm using the Copenhagen theme and having the same issue as David. When you perform a search, the dummy article shows up and doesn't link to the external link like the category does. I ...