Sysmex Americas
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Atividade recente por Sysmex Americas-
Side Conversations - Including commenter email address when attaching ticket comments
Currently, when creating a side conversation, agents have the ability to attach comments from the original ticket thread. The system includes the name of the commenter, the timestamp the comment wa...
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Bulk updating Queries with Tags
Post Title: Bulk updating Queries with Tags Feature Request Summary: I would like the option to select multiple queries from my list and add the same query tag to them all at once. Description...