Marc Spaeth

Hi Felix,

Thank you for sharing the new build.  To have the ability to backup multiple languages (We have 14 languages and about 600 articles) was exactly what I was looking for.  And is a life saver!

Hello,

I am trying to backup my entire help center articles within includes about 14 languages.  When I used the tool it only exports the English. I tried changing my language to one of the languages and refreshing the page but when I try the export i still only get the articles in English.

Is there a way to do the export that I get all the articles for all the languages?

Thanks in advance.

Marc

What if the triggers are setup correctly and the events have the trigger activity with the email response.  What if the email address from the original ticket is incorrect (bad email or entered by the user incorrectly), how can we see if the email was rejected?

I agree as this is a necessity and may postpone our migration to Explore from Insights.