Tony Vardiman
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Tony Vardiman comentou,
Jessie, With so many upvotes, why in the world isn't this on the roadmap? The use case is painfully clear and simple - agents are humans, and thus make mistakes. When that happens, mulitple organ...
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Tony Vardiman comentou,
yes please.
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Tony Vardiman comentou,
Totally agree that this is a needed (not desired) functionality. I've never worked with a system before that can only send the survey either "always" or "never". Intermittent toggles is a must.
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Tony Vardiman comentou,
And it just happened again to me, yet another chance of adding all outlook.com customers to the new organization that I was creating.
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Tony Vardiman comentou,
Thanks Colin, I agree it changes frequently but we could at least remove the heavy hitters like gmail, outlook, msn, hotmail, yahoo, etc. Think of it in terms of "top 20" and/or the 80/20 rule.
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Tony Vardiman comentou,
Hi Amy, thanks for your reponse. We can also leave the domain blank, that is not the problem. The problem is that Zendesk *intermittently* auto-populates domains into the New Organization creation ...
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Tony Vardiman criou uma publicação,
Zendesk autopopulates major domains such as outlook.com in the New organization creation screen
To my fellow Zendesk users, I must say I am very disappointed in a particular Zendesk behavior, and also with the Product Management response. Please let me know if you agree: Problem: Zendesk aut...