Scott Havard

1. Comunidade
2. Tips from users - Zendesk Suite
3. How to Export Zendesk Guide Data as CSV

Alternatively, if someone is still having success exporting articles internally let us know! It could be good to rule out any settings that we have configured on our end. 

• Visualizar comentário
• Scott Havard
• Criado 16 de julho de 2021 22:35
• 0 voto

1. Comunidade
2. Tips from users - Zendesk Suite
3. How to Export Zendesk Guide Data as CSV

Hello Zendesk! (Maybe @...?)  I previously have been advising on using OAuth to export all articles. I recently have found that using OAuth doesn't actually export that data by default anymore! Now...

• Visualizar comentário
• Scott Havard
• Criado 16 de julho de 2021 22:30
• 0 voto

1. Comunidade
2. Tips from users - Zendesk Suite
3. How to Export Zendesk Guide Data as CSV

Hi @..., Sorry for the delayed response. I am assuming aren't successfully exporting your "internal" articles, or those not viewable to everyone, when you run the script. Is that true? If you haven...

• Visualizar comentário
• Scott Havard
• Criado 15 de novembro de 2019 00:22
• 0 voto

1. Comunidade
2. Tips from users - Zendesk Suite
3. How to Export Zendesk Guide Data as CSV

Cosmin,  Unfortunately Section ID doesn't easily export from the Zendesk API endpoint that I use :(. I can do a little digging to see if I can't find another solution. Good luck!

• Visualizar comentário
• Scott Havard
• Criado 17 de fevereiro de 2019 19:19
• 0 voto

1. Comunidade
2. Tips from users - Zendesk Suite
3. How to Export Zendesk Guide Data as CSV

Hi Diogenez! Thanks for reaching out. So I looked up the error and it looks like a cedilla(ç) is breaking it. Out of curiosity, what language is your data in? Maybe try replacing the  'NFKC' in lin...

• Visualizar comentário
• Scott Havard
• Criado 17 de fevereiro de 2019 19:18
• 0 voto

1. Comunidade
2. Tips from users - Zendesk Suite
3. How to Export Zendesk Guide Data as CSV

Hi Ron! Sorry for the delay on a response. It looks like it is possible to get the body of the article outputted as a CSV. See the 'body' key of this page https://developer.zendesk.com/rest_api/doc...

• Visualizar comentário
• Scott Havard
• Criado 7 de fevereiro de 2019 00:27
• 0 voto

1. Comunidade
2. Tips from users - Zendesk Suite
3. How to Export Zendesk Guide Data as CSV

Hey Kurt! I just added the "updated_at" code in the GitHub repository. https://github.com/scotthavard92/Zendesk-Help-Center-Export-Scripts/blob/master/Article_Information_Export/Zendesk_Guide_Artic...

• Visualizar comentário
• Scott Havard
• Criado 10 de janeiro de 2019 18:52
• 0 voto

1. Comunidade
2. Feedback - Help Center (Guide)
3. Allow Redirect of Urls

I also need this functionality. Ideally I would use 30x redirection, but I ended up needing to utilize a JS script as people have mentioned above. Many people have shared great solutions, so I woul...

• Visualizar comentário
• Scott Havard
• Criado 7 de janeiro de 2019 22:30
• 2 votos

1. Comunidade
2. Tips from users - Zendesk Suite
3. How to Export Zendesk Guide Data as CSV

This is great Mary! I am so happy to see that you got it to work, and also thank you for sharing information about the "The Unarchiver".  Did your code work? (Nice work on adding stuff!) One commen...

• Visualizar comentário
• Scott Havard
• Criado 28 de agosto de 2018 17:53
• 0 voto

1. Comunidade
2. Tips from users - Zendesk Suite
3. How to Export Zendesk Guide Data as CSV

Hey Mary! Thank you for the kind words. I am glad to hear that you were able to successfully get the requests library using pip. This suggests that python is installed correctly, and requests is no...

• Visualizar comentário
• Scott Havard
• Criado 25 de agosto de 2018 13:45
• 0 voto