Kaybi

1. Comunidade
2. Feedback - Voice (Talk)
3. Agent Talk status for reporting purposes

Also going to comment on this again. It has been one year since I last commented and we still do not have the ability to report on agent stats per day. I do not understand how the data is there in ...

• Visualizar comentário
• Kaybi
• Criado 19 de junho de 2019 15:30
• 2 votos

1. Comunidade
2. Feedback - Voice (Talk)
3. Agent Talk status for reporting purposes

This is an essential stat that needs to be added. I have a small team and it has come to my attention that one of my agents may not have been in the available status during the time she is supposed...

• Visualizar comentário
• Kaybi
• Criado 27 de abril de 2018 18:16
• 5 votos