Laetitia Bonaldo
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Laetitia Bonaldo comentou,
Hi there, Is there a way to offer the "Follow" feature (e.g. section level) without Zendesk Community? For context, we have Zendesk Guide and are exploring using a dedicated section for our release...
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Laetitia Bonaldo criou uma publicação,
What's the best way to peer review an article?
RespondidaHi there, At the moment, our writers are peer reviewing each other's work by copying and pasting into Google Docs. This allows them to use the commenting feature to discuss suggestions/feedback. Th...
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Laetitia Bonaldo comentou,
Hi there! Our localization practice for hyperlinks that point to HC articles is to provide the URL of the en-us article (our default language), but remove the “en-us/“ portion from the URL. This ...
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Laetitia Bonaldo comentou,
Hi Monika! I just read your announcement and I'm super intrigued with the improvements. Thanks for clearly laying them out for us. In this article, the following note is mentioned: "You cannot view...