Cale Shapera

1. Comunidade
2. Zendesk Suite Q&A
3. Is there a way to customize image that appears when a Guide ink is shared to social media?

+1.I cringe when someone shares one of our articles on Facebook.

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• Cale Shapera
• Criado 19 de abril de 2019 16:01
• 0 voto

1. Comunidade
2. Feedback - Help Center (Guide)
3. Add a category filter on the Knowledge Capture app

Our team would also find this immensely valuable.We would actually prefer to be able to filter search results by label over category, but we would be delighted at any enhanced search functionality ...

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• Cale Shapera
• Criado 5 de abril de 2019 05:37
• 2 votos

1. Comunidade
2. Zendesk Suite Q&A
3. Is there a way to customize image that appears when a Guide ink is shared to social media?

Just bumping this thread, as I'd still love to be able to have a legible sharing image for our help center links. I can't use Kevin's solution as the logo in the help center has to have white text....

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• Cale Shapera
• Criado 28 de março de 2018 22:56
• 0 voto

1. Comunidade
2. Zendesk Suite Q&A
3. Is there a way to customize image that appears when a Guide ink is shared to social media?

Hi Jessie!Thanks for looking into this for me. I think that it's actually pulling the logo image (ours is white text with a transparent background). Our favicon is a black logo with a transparent b...

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• Cale Shapera
• Criado 9 de março de 2018 19:26
• 0 voto

1. Comunidade
2. Zendesk Suite Q&A
3. Is there a way to customize image that appears when a Guide ink is shared to social media?

I'm having the same issue as Clayton. I'd like to be able to use a non-logo image as the image when sharing articles. I'd be grateful for any Javascript/jQuery workaround too.

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• Cale Shapera
• Criado 28 de fevereiro de 2018 00:15
• 0 voto

1. Comunidade
2. Tips from users - Zendesk Suite
3. Creating, Flagging, and Publishing with Knowledge Capture Oh My!

Nice post! Thanks for sharing your implementation details, Daniel.

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• Cale Shapera
• Criado 15 de agosto de 2017 21:35
• 0 voto