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Ben Speich
Entrou em 15 de abr. de 2021
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Última atividade em 22 de out. de 2021
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Ben Speich comentou,
Well this for one. I we sell a hardware and software solution to clients. So roughly 50% of our help articles are related to the hardware itself and then another 25% could overlap on the software. So really just 25% are custom that would require a Brand. So instead we have Sections that are restricted by domain rather then the brand. Which works. I would love to move over but quite a bit of work will be needed as we would have about 5 brands and that would require a lot of duplication.
Exibir comentário · Publicado 03 de ago. de 2016 · Ben Speich
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Ben Speich comentou,
Is there any update to this. This is one major reason I have yet to move to Multi-Brand
Exibir comentário · Publicado 19 de jul. de 2016 · Ben Speich
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Ben Speich criou uma publicação,
Can we get a Ticket NOT received at option? I have a bunch of support email addresses and don't want duplicate email going to the requester so adding a Ticket NOT received at xxxx@zendesk.com would allow me to specify those channels individually.
Publicado 05 de jan. de 2015 · Ben Speich
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