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James Robinson

Entrou em 16 de abr. de 2021

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Última atividade em 04 de mai. de 2022

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ComentárioHelp with Web Widget

Why is it still the case after literally years of promising performance improvements that the Zendesk chat widget still adds nearly half a megabyte to every single page load? This accounts for a third of our total page size on some pages.

I understand that's valuable to Zendesk as a company to be gathering data from all clients, but all we want is to load the chat button locally with a couple of kb of simple code, then IF a customer chooses to click the chat, then it connects to Zendesk and starts a session. Surely that's not difficult to achieve?

 

Exibir comentário · Publicado 04 de mai. de 2022 · James Robinson

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