Peng Li

This is quite troubling for the Zendesk Product Team and not very customer focused. All these requests but it seems like it's just going to the ether. 

This is important for me as well. So far, I've resort to copying and pasting the ticket list from Organization view.

@Zendesk Community Any advice of alternative options? 

Definitely very needed, as we have customized Organization fields that should be displayed in the search results.