Derek Campbell
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Derek Campbell comentou,
Hi Nicole, The clear message from this thread is that people want to let their customers see when an issue is in a development backlog, as opposed to waiting on an agent's action, research, work-ar...
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Derek Campbell comentou,
My use case is an internal software provider to a multi-national organisation. We put all tickets on-hold that are either: Waiting in the development backlog Waiting on resolution by a third part...