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Yuliia Support Team Lead

Entrou em 16 de abr. de 2021

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Última atividade em 27 de out. de 2021

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Yuliia Support Team Lead comentou,

Comentário na comunidade Discussion - Tips and best practices from the community

Hi Jake. Thx for the article! it is super helpful. We would like to show the "submit a request" form for registered users only, however for the unregistered ones, we would like to show an alternative short submission form. how would we do that?

Exibir comentário · Publicado 18 de fev. de 2021 · Yuliia Support Team Lead

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Yuliia Support Team Lead comentou,

ComentárioExplore recipes

Hey,

I am looking for a way to build a report on tickets, which had only 1 interaction with the customer (1 public comment) and the rest of the cases (>1 public interaction). Is there a way to do it in explore?

Exibir comentário · Publicado 12 de jan. de 2021 · Yuliia Support Team Lead

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