Paul K

1. Comunidade
2. Feedback - Help Center (Guide)

There isn't any way currently to easily identify missing translations for Sections and Categories. With help articles, you can easily identify missing translations using the Not translated to filte...

• Paul K
• Criado 10 de janeiro de 2023 15:44
• 4 seguidores
• 0 comentário
• 3 votos

1. Comunidade
2. Feedback - Chat and Messaging (Chat)

We should be able to configure everything around the CSAT survey within Chat/Messaging, from the avatar image to the text, to the thumbs up/down images and text. Our current CSAT survey is branded ...

• Paul K
• Criado 13 de janeiro de 2022 11:54
• 3 seguidores
• 2 comentários
• 0 voto

1. Comunidade
2. Feedback - Help Center (Guide)

Currently, Answer Bot (AB) resolutions do not add toward the "Was this article helpful?" count for the suggested article. Realistically, AB providing the solution to a user and the user clicking 'Y...

• Paul K
• Criado 4 de janeiro de 2022 17:20
• 2 seguidores
• 0 comentário
• 0 voto

1. Comunidade
2. Feedback - Help Center (Guide)

We have a client base and Support team in Finland. It'd be great to have Finnish language supported in Answer Bot for this.

• Paul K
• Criado 28 de junho de 2021 11:50
• 6 seguidores
• 4 comentários
• 5 votos