Chris Ryan

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

I hope this feature gets launched more quickly.

• Visualizar comentário
• Chris Ryan
• Criado 19 de dezembro de 2017 23:33
• 0 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Feature Request: Triggers - Action: Add Internal Note as a trigger action

The comments from Zendesk staff about this feature request are pretty hard to believe!  "No plans to support this feature" , etc.   Clearly a feature to allow actions to update an internal comment ...

• Visualizar comentário
• Chris Ryan
• Criado 19 de dezembro de 2017 23:18
• 3 votos