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Entrou em 06 de mai. de 2021

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Última atividade em 01 de jun. de 2023

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admin comentou,

Comentário na comunidade Feedback - Ticketing system (Support)

Hi Jahn, Thank you for the reply and the link.

We followed the link in the pop-up and it took us to the agreement above; however, the pop-up window followed us to the link and would not go away until we clicked "Agree".

So we had to "agree" to something before we had a chance to read it.

Thanks again for your response.

Exibir comentário · Publicado 01 de jun. de 2023 · admin

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admin criou uma publicação,

Publicação Feedback - Ticketing system (Support)

Today we were prompted with a new agreement that we had to agree to before being able to read.  Even following the link in your pop-up took us to the agreement but the modal pop-up window with "AGREE" stayed on top so that we could not read the new agreement before agreeing to it.

We should really be able to read the new agreement in full before being prompted to "AGREE"

 

Publicado 31 de mai. de 2023 · admin

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admin comentou,

Comentário na comunidade Feedback - Ticketing system (Support)

We believe this may have been related to the recent Chrome update.  We cleared our browser cache and the problems above have been resolved.

Exibir comentário · Publicado 07 de abr. de 2023 · admin

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admin comentou,

Comentário na comunidade Feedback - Ticketing system (Support)

Good morning, we are seeing the same issue with our views, and we are also seeing, this message in the view "Something went wrong. Try refreshing the page."

Exibir comentário · Publicado 07 de abr. de 2023 · admin

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admin comentou,

ComentárioZendesk Support app for mobile

Any chance we will see a Dark Mode for the iOS and Android app soon?

 

Exibir comentário · Publicado 21 de nov. de 2022 · admin

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admin comentou,

ComentárioTicket management

Thanks, Dave!

Exibir comentário · Publicado 08 de jul. de 2021 · admin

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admin comentou,

ComentárioTicket management

Does setting the On-hold status work?  I have tried.

#status On-hold

and that doesn't seem to work.

Exibir comentário · Publicado 08 de jul. de 2021 · admin

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