
CJ Johnson
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Seguindo4 usuários
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Atividade mais recente por CJ Johnson-
CJ Johnson comentou,
I have been trying for over a month to ask Zendesk Support to change ownership on dashboards. I have been unable in this time, to get a direct answer if they can even do this for an account. Clonin...
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CJ Johnson comentou,
Does this mean you will not be able to see the "Custom Role" in this export, that is visible on the Team Members page as a column?
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CJ Johnson comentou,
Still not possible, and there still exists no way to get a list even of Dashboards you own. I was told to hand-copy them all out by Support after waiting 2 weeks for an answer. Management of Dashbo...
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CJ Johnson comentou,
Nobody has responded to me since Brett created the ticket. I still have no customer lists, and conflicting information from Zendesk about the status of Customer Lists. Not great.
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CJ Johnson comentou,
"Agent Status Historical dashboard" - Does this mean this will not be provided as a dataset that can be used for reporting on existing, non-beta Dashboards?
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CJ Johnson comentou,
I'm trying to build an app to literally just put the UTC timestamp of ticket creation in the sidebar but I'm getting stumped because it's getting converted to the user's time. Can Zendesk offer any...
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CJ Johnson comentou,
This has now passed 3 years in "planned" with the last update mentioning it being fixed in the second half of 2020: https://support.zendesk.com/hc/en-us/community/posts/4409217081370/comments/44092...
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CJ Johnson comentou,
Hi Brett, Yes, they have been completely removed from the interface. The button is gone. I would upload a picture of the missing button, but your system refuses to allow any uploads, even those in ...
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CJ Johnson comentou,
Can you provide us any tools or suggestions to find all triggers and automations that may be impacted by this? This is going to require a lot of manual review, otherwise.
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CJ Johnson comentou,
Can someone please point me to where this removal was announced? I'm pretty frustrated to find my lists all just...gone with no notification.