Darren Taylor
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Atividade mais recente por Darren Taylor-
Darren Taylor comentou,
Anyway to have a macro prepopulate the company/organisation name field? Saves us from having to write the company name each time.
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Darren Taylor comentou,
Thanks Gabriel. Light agent would work, but I don't think we have access to it on our Enterprise plan.
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Darren Taylor comentou,
Is there any way to give an agent read-only access to another group's tickets?
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Darren Taylor comentou,
When a ticket is in an open status and we add a CC to the ticket. Can we set up a trigger to email notify the CC that they have been added to the ticket? I've been playing around with it but can't ...
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Darren Taylor comentou,
We've tried updating our URL for our help centre and asked our IT team to make the relevant edit to the CNAME, however we still get this error. and the help centre is no longer accessible, so now ...
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Darren Taylor comentou,
Isn’t side conversations a paid for addon though?
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Darren Taylor comentou,
That's great! Problem solved. Thank you for your help ;)
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Darren Taylor comentou,
Thank you. Tried that and that seems to only change the tick icon.
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Darren Taylor comentou,
Yes that was the issue. I removed it and it worked. Cheers! Sorry one more thing. Is there a way of also changing the size and color of the X which dismisses the confirmation? I thought it might be...
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Darren Taylor comentou,
Hi Vladan Thank you for the quick response. This did the job! Awesome.