Starr
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Starr comentou,
Hi. How can we reorder ticket fields in the agent interface? See screenshot. Thanks in advance!
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Starr comentou,
Christian - Thanks for taking the time to provide details, and for dealing with our frustrations. I agree with Chris...still in love with most of Zendesk. It's kinda like my mt. bike, (an older C...
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Starr comentou,
@Mike West - There are two issues with copying content into multiple categories: 1) Duplicate content. This is a huge design no-no for any kind of data management system. It quickly becomes an ad...
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Starr comentou,
Seems like we're going backwards on this issue. This has been a pain-point for me now at two different companies. I am generally a big fan of Zendesk, and extol its virtues to anyone who will list...
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Starr comentou,
I am using a {{search_in_category}} on the category pages. But it's not working on the homepage either, which is just a plain {{search}}.
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Starr comentou,
Strangely, this was working for me, but now is not. I am working on a re-design of our Help Center in the Sandbox. This line... $('#query').attr('placeholder','Find your answers now'); ...was w...
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Starr comentou,
Which Search element are you using? I have no magnifying glass...and need one :-) Thanks.
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Starr comentou,
+1 on wanting this to be made a priority. In the meantime, I see the Help Center API has been mentioned a few times as a workaround. Can the Zendesk team provide a detailed example of how to use t...