Anne-Flore Caire
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Atividade mais recente por Anne-Flore Caire-
Anne-Flore Caire comentou,
Quelles sont les limites de ces listes ? Car nous ne pouvons plus enregistrer de nouvelles adresses emails en liste autorisée, donc je vais procéder à du ménage pour avoir le maximum de domaine et ...
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Anne-Flore Caire comentou,
The recommendation is to downgrade an agent to a suspended end user but for the Zendesk clients who use Explore and have agent lights then it is better to downgrade an agent to a suspended agent li...
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Anne-Flore Caire comentou,
Jennifer Yim Seen. Thanks for the confirmation
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Anne-Flore Caire comentou,
Jennifer Yim Do you have any news about the loss of the small summary of arrival information under the subject?
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Anne-Flore Caire comentou,
Hi for information (and because I had a lot of trouble before I got there), when I was working on the imports, living in France, I had to change : - the Country Format of the PC in the "region" set...
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Anne-Flore Caire comentou,
The loss of ticket.title is also very damaging! I just realized that it is just used in all our first response subjects for our requesters: "Re: {{ticket.title}}". And I don't think we're the only ...
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Anne-Flore Caire comentou,
The first-reply "received request" notifications are just triggers. Can you confirm the detailed conditions that will be taken into account ? Because we also have triggers that send notifications o...
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Anne-Flore Caire comentou,
Hi. I am also interested to know what is planned to keep in the information under the Subject. Because it has already been pointed out as a negative point on the new unified interface, the loss of ...
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Anne-Flore Caire comentou,
Bonjour. Merci pour le retour. Via une liste de distribution, je ne perd pas le Message-ID. Via la procédure que vous m'avez envoyé, je ne le perds pas non plus. Mais dans les deux cas, les emails ...
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Anne-Flore Caire comentou,
Bonjour Ryan Winkler Est ce que vous auriez le même type de préconisation à faire pour des adresse emails Microsoft Exchange ? J'ai des problématiques identiques avec des problèmes suivant si on pa...