Sumaiya Afzal
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Sumaiya Afzal comentou,
Please add this feature ASAP! Not my area of expertise, so sorry if this is a stupid question. But since you already have a copy of the previously 'Published' version why can't you load that versio...
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Sumaiya Afzal criou uma publicação,
Notification when x number of Talk agents aren't online during support hours
Hi We're looking for a way to be notified if there are less than 2 Talk Agents online at any time during Support Hours. Our team is small and each agent is handling multiple roles that require us t...