MAC
Customer Service Manager for Super73, electric motorbikes.
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MAC comentou,
Great input Wesley Readdick!
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MAC comentou,
We have groups enabled, yes, and we have views set up for certain groups. But there is no granular option to select which views have guided mode enabled.
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MAC criou uma publicação,
Guided Mode suggested enhancement
Guided mode is a great feature! One enhancement I would suggest is that admins should be able to choose which views should display in guided mode. We have multiple views for our agents that help th...
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MAC comentou,
Would it be possible to add a feature or setting within each view so that we can choose which views the guided mode feature will appear on?
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MAC comentou,
Is it in the pipeline that Shopify email ID and Phone number ID will be synced in Zendesk? As of now a phone number and email are identified as separate users in zendesk but trigger the same Shopif...